At United Way, we strive to maintain the highest level of accountability and transparency.
View our most recent audit here.
View our most recent 990 here.
United Way may use any personal data and information submitted by you during your use of the Website for United Way's internal use relating to the purposes for which you submitted such data, including but not limited to processing pledges, internal traffic monitoring, usage monitoring and projections. United Way will provide such personal data and information to third parties only as is necessary for those third parties to assist United Way in its internal, administrative functions (such as, by way of example, provision of such data and information to financial institutions for the purposes of processing donations). United Way will not sell such personal data and information to third parties. Notwithstanding the foregoing, any personal information posted by you on the Website is at your own risk.
The safety and security of donor and corporate partner information is a primary concern for United Way of Roanoke Valley. We will never sell, reveal or share any personal donor information with unaffiliated parties.
Over 85% of your gift is invested directly in programs that are helping people in Education, Financial Stability, and Health. An annual average of 15% is leveraged to maintain high standards of fundraising and administrative support, which contributes to our ability to raise millions of dollars each year to invest in the Roanoke Valley.
The best standard for effectiveness of a nonprofit organization is not how little of your donation is used for fundraising, but rather how much of an impact in your community it achieves with each dollar you invest.
United Way amplifies every contribution by investing in exceptional programs, measuring community level progress, addressing key service gaps, strengthening nonprofits, collaborating with other community organizations, and aligning volunteer expertise within the areas of Education, Financial Stability, and Health.
United Way makes no warranties or representations of any kind concerning the accuracy, suitability, or safety of the information contained on this web site or any linked site for any purpose. All such information is provided “as is,” and with specific disclaimer of any warranties of merchantability fitness for a particular purpose, title or non-infringement. United Way makes no warranties or representations of any kind that the services provided by this web site or any linked site will be uninterrupted, error-free, or that the site or the server that host the site are free from viruses or other forms of harmful computer code.
In no event shall United Way, its employees, its agents or anyone else who has been involved in the creation, production or delivery of these pages, be liable for any direct, incidental, or consequential damages resulting from the use of this site or any linked site.
You may download textual material from this Website for your own personal, non-commercial use only, provided you do not modify the materials and keep intact all copyright and other proprietary notices.
Status of Donations
Although United Way is a non-profit, charitable organization, it cannot offer individual advice concerning the financial and/or taxable status of donations. You should consult your personal financial or tax advisor for such advice.
Third Party Content and Trademarks
The Website may contain content supplied by third parties. Any opinions, advice, statements, services, offers, or other promises, representations or warranties contained in such third party content are those of the respective author(s) or distributor(s) and not of United Way of Roanoke Valley. The United Way logo is a trademark of United Way. Other product and company names found on the Website may be the trademarks of third parties.
United Way shall have the right at any time to change or discontinue any aspect or feature of the Website, including, but not limited to, content, hours of availability and equipment and/or software required for access or use of this Website. United Way may also change the terms and conditions set forth in this Agreement and any subsequent use of the Website by you constitutes your agreement to such changed terms and conditions. Any rights not expressly granted herein are reserved to United Way.
United Way of Roanoke Valley Refund Policy
Philanthropy is based on voluntary action to advocate the common good. If you have made an error in making your donation or changed your mind, we will honor your request for refund made within 90 days of the date of the contribution. Refunds will be issued as a credit to the credit card used for the original contribution or by check if the contribution was made by check.
Whom to Contact
If you have submitted information about yourself through the United Way website or interactive advertisement, and you would like us to delete that information from our records, please send an email to firstname.lastname@example.org. We will make reasonable efforts to delete your personal information from our existing files.