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Finding Help in Hard Times

If you need to find services to help you in your time of need, please check out our available resources. 


Health Insurance Coverage

The health care laws are changing. Find out how this affects you and how you can find the best health care coverage to fit your needs. The Health Insurance Marketplace at is an easy way to search for health coverage all in one place. Find out if you’re eligible for lower costs on your monthly premium or out-of-pocket costs. Visit the Health Insurance Marketplace at or call 800-318-2596.

Download these quick guides to find out more: The Value of Health Insurance, About the Health Insurance Marketplace and Get Ready to Enroll in the Marketplace


2-1-1 Virginia

2-1-1 is an easy to remember phone number connecting people with free information on available community services.  When you dial 2-1-1, a trained professional will listen to your situation and suggest sources of help using one of the largest databased of health and human services in Virginia. If you have trouble connecting to 2-1-1, please call 800-230-6977.

Download a Quick Guide for Community Services: in English  and in Spanish.


Familywize Prescription Discount Card

FamilyWize is a free resource that offers immediate discounts on prescription drugs at participating pharmacies. The card is for anyone without health insurance or prescription drug coverage. It can be used for any medicine not covered by insurance, Medicaid and Medicare plans.

Click here for more information about FamilyWize in the Roanoke Valley or visit the Familywize website.

Get your FamilyWize card quicker by texting "family" to 700700 to receive a copy of the card on your phone and start saving on your prescriptions! Text "familia" to 700700 for a Spanish version.


Virginia Star Quality Initiative

The Virginia Star Quality Initiative (VSQI) can help you find a good preschool or child care program for your child.  The VSQI was created to help parents and caregivers find high quality child care programs.

Learn more about "What to Look for in High Quality Childcare and Preschool Facilities"