Updated 3.30.2020

Now, more than ever, United Way of Roanoke Valley is hard at work to help serve the most vulnerable in our community.

We are in communication with local leaders in healthcare, government, childcare, education, utilities, and our nonprofit partners who provide direct services.

This period of evaluating community needs and coordinating cross-sector resources is crucial to ensure families and individuals get the help they need in the quickest, most effective and cost-efficient way possible.


2-1-1 Virginia Southwest Center has now been activated by the Virginia Department of Health to help answer questions regarding the coronavirus; it is meant to ease the number of calls to E-911. When you dial 2-1-1, you are connected with a professional who uses a database of health and human services to provide you with the information you need. All referrals are confidential.

All Commonwealth of Virginia Assistance Programs: CommonHelp
The Virginia Department of Health also has a public information line, 877-ASK-VDH3, to answer questions about the novel coronavirus situation.

For parents/guardians who are essential personnel, please visit Smart2Start to complete an online childcare application.

HandsOn Blue Ridge Volunteer opportunities

American Red Cross: Roanoke Valley Donation Center, 1-800-RED CROSS


Commonwealth of Virginia Healthcare Assistance through CommonHealth
Virginia Department of Health Coronavirus Website
VDH Statewide Call Center: 1-877-ASK-VDH-3
Virginia Department of Health: What to do if you are sick
Carilion Direct COVID-19 Community Hotline for clinical/general questions: 866-604-2873
Carilion Clinic: What You Need to Know
Lewis Gale Coronavirus Resource Hub
Salem VA Medical Center
Bradley Free Clinic
New Horizons Healthcare
Roanoke City & Alleghany Health Districts: (540) 283-5050.
Roanoke County/Salem Health Department
Botetourt County Health Department
Craig County Health Department
Franklin County Health Department: (540) 484-0292
Virginia Hospital & Healthcare Association
Fact Sheet: Coverage and Benefits Related to COVID-19 Medicaid and CHIP
Fact Sheet: Coverage and Benefits Related to COVID-19 Medicare
American Autoimmune Related Diseases Association: COVID-19 & Autoimmune Diseases
FamilyWize prescription savings card downloads, see flyer at the bottom of this page


National Suicide Prevention Lifeline: 1-800-273-8255
Blue Ridge Behavioral Healthcare: Intake: 540-343-3007, Scheduling 540-344-1723
Managing Anxiety and Stress
Coping with a Disaster or Traumatic Event
Helping Children Cope with Emergencies
Managing Healthcare Workers’ Stress from COVID-19
Emergency Responders: Tips for Taking Care of Yourself
PTSD: Veterans Affairs
For Veterans needing immediate help with PTSD, call 1-800-273-8255. Veterans press “1”.


Information for Roanoke City Residents
Information for Roanoke County Residents
Information for City of Salem Residents
Information for Botetourt County Residents
Information for Craig County Residents
Information for Franklin County Residents
Additional information for Franklin County residents


Commonwealth of Virginia Feeding Sites: Text “food” or “comida” to 877877 to learn more the nearest local feeding sites.
No Kid Hungry
Supplemental Nutrition Assistance Program (SNAP)
STEP, Inc. Solutions that Empower People: Food for Families
LEAP for Local Food
Downtown Roanoke Restaurants Offering Takeout,Curbside,Pickup or Delivery Service


Craig County Public Schools
Franklin County Public Schools
Roanoke City Public Schools Hotline: (540) 853-1000
Roanoke County Public School Information
Roanoke County Meal Information
Salem City Schools
Ferrum CollegeHollins University
Radford University COVID Updates
Roanoke College
Virginia Tech
Virginia Western Community College
Childcare for Essential Personnel: Smart2StartCDC: Keeping Children Healthy While School’s Out


Blue Ridge Legal Services Tenants Rights Documents
Rescue Mission
Roanoke Area Ministries
Samaritan Inn


AEP/Appalachian Power Payment Arrangements: 800-956-4237
Comcast Comprehensive COVID-19 Response
Cox Communications and Cox Connect2Compete
Roanoke Gas
Suburban Propane
Western Virginia Water Authority Customer Service: 540-853-5700
Energy Assistance


Virginia Employment Commission Unemployment Claims
Virginia Employment Commission, FAQs
Virginia Career Works, by appointment only
Goodwill Virtual Job Training Services
Department of Labor: Families First Coronavirus Response Act Employee Paid Leave Rights
COVID-19 & the Family Medical Leave Act


Economic Injury Disaster Loan Application
Virginia Chamber of Commerce
Roanoke Regional Chamber of Commerce
Salem-Roanoke County Chamber of Commerce
Vinton Chamber of Commerce
Supporting Downtown Roanoke Businesses
Disaster Assistance Loan
Department of Labor: Families First Coronavirus Response Act Employer Paid Leave RequirementsPandemic Preparedness in the Workplace and the Americans with Disabilities Act
Considerations for Cancelling Gatherings from the Virginia Department of Health
Shareable Google Document to Virus-Proof Your Business
COVID-19 in the Workplace, World Health Organization Video
ICC-WHO Joint Statement: Unprecedented Private Sector Call to Action


Blue Ridge Legal Services”>Blue Ridge Legal Services: no walk ins; online or phone 1-866-534-5243 only
Roanoke City, Roanoke County, City of Salem State Courts Update
U.S. Department of Justice: COVID FRAUD
The Roanoke Times: Virginia Courts Extend Judicial Emergency Status into Late April


CDC Resources for Travelers
Travel FAQ
CDC Travel Recommendations by Country


NonProfit Quarterly Cutting through the Jargon: How the CARE Act Works for NonProfits
National Association of Nonprofits: Nonprofits & COVID-19
The Chronicle of Philanthropy: COVID-19 Coverage
Council on Foundations: COVID-19 Resource Fund


Virginia Department of Emergency Management website
Childcare for Essential Personnel: Smart2StartCoronavirus Response Resources for Local Leaders
Information for Veterans from the U.S. Dept. of Veterans Affairs
Governor Northam has declared a State of Emergency and additional measures to combat COVID-19.
Regional Joint Declaration of Emergency
World Health Organization
AARP information for Seniors
John Hopkins Center for Systems Science and Engineering Showing Real-Time Coronavirus Spread
American Chemistry Council Coronavirus-Fighting Product List
Reducing Stigma
Virginia Public Access Project COVID Dashboard


Roanoke Parks and Recreation Happiness Project
Child Mind Institute: Supporting Families During COVID-19
Metropolitan Opera Nightly Opera Stream
National Park Service: Virtual Tours
Smithsonian Virtual Tours: National Museum of Natural History
National Air & Space Museum Learning Resources