United Way of Roanoke Valley is hard at work to help serve the most vulnerable in our community.

2-1-1 Virginia Southwest Center has now been activated by the Virginia Department of Health to help answer questions regarding the coronavirus; it is meant to ease the number of calls to E-911. When you dial 2-1-1, you are connected with a professional who uses a database of health and human services to provide you with the information you need. All referrals are confidential.
CDC Symptoms of COVID-19 (updated)
All Commonwealth of Virginia Assistance Programs: CommonHelp
The Virginia Department of Health also has a public information line, 877-ASK-VDH3, to answer questions about the novel coronavirus situation.

For parents/guardians who are essential personnel, please visit Smart2Start to complete an online childcare application.

Hands On Blue Ridge volunteer opportunities

American Red Cross: Roanoke Valley Donation Center, 1-800-RED CROSS


Commonwealth of Virginia Healthcare Assistance through CommonHelp
COVER VA Call Center: 855-242-8282
If recently lost health insurance, EnrollVA, 888-392-5132
Healthcare Marketplace 1-800-318-2596
Virginia Department of Health Coronavirus Website
VDH Statewide Call Center: 1-877-ASK-VDH-3
VA Community Healthcare Association
Virginia Department of Health: What to do if you are sick
Carilion Direct COVID-19 Community Hotline for clinical/general questions: 866-604-2873
Carilion Clinic: What You Need to Know
VA Department of Medical Assistance Services
Lewis Gale Coronavirus Resource Hub
Salem VA Medical Center
Bradley Free Clinic
New Horizons Healthcare
G.Wayne Fralin Free Clinic for the Homeless 540-777-7671
Christian Free Clinic in Botetourt 540-353-0509
Roanoke City & Alleghany Health Districts: (540) 283-5050.
Roanoke County/Salem Health Department
Botetourt County Health Department
Craig County Health Department
Franklin County Health Department: (540) 484-0292
Tri-Area Health Centers Laurel Fork, Ferrum, Floyd
Virginia Hospital & Healthcare Association
Virginia Dental AssociationFact Sheet: Coverage and Benefits Related to COVID-19 Medicaid and CHIP
Nursing Home Comparisons COVID-19
Fact Sheet: Coverage and Benefits Related to COVID-19 Medicare
American Autoimmune Related Diseases Association: COVID-19 & Autoimmune Diseases
Susan G. Komen Breast Cancer & COVID Resources
FamilyWize prescription savings card downloads, see flyer at the bottom of this page


Virginia’s Judicial System:Americans with Disabilities Act
Mid-Atlantic ADA CenterAccessibility & Drive-Thru Medical Sites
Virginia Department of Corrections ADA
National Center of the Deaf:
Communication Access Recommendations for Hospitals
VirginiaNavigator from VA Dept. of Medical Assistance Services
Nursing Home Comparisons for COVID-19


National Suicide Prevention Lifeline: 1-800-273-8255
Blue Ridge Behavioral Healthcare: Intake: 540-343-3007, Scheduling 540-344-1723
Mental Health & Substance Use Recovery Support Line Facebook Page
Intercept Health Crisis Services: 540-315-6559
Managing Anxiety and Stress
Family Service of Roanoke Valley: 540-563-5316
Mindtrails Online Anxiety Program from University of Virginia
Coping with a Disaster or Traumatic Event
Helping Children Cope with Emergencies
Managing Healthcare Workers’ Stress from COVID-19
Emergency Responders: Tips for Taking Care of Yourself
Piedmont Community Services 540-483-0482
Piedmont Community Services Behavioral Health Emergency Line: 888-819-1331
Substance Abuse & Mental Health Services COVID Resources
Recovery Support: Roanoke Hope Initiative 540-339-9010
Roanoke Valley Violence Prevention Council
Sexual Assault Response & Awareness Hotline: 540-981-9352
Salvation Army Turning Point 24 Hour Crisis Line: 540-345-0400
TAP Domestic Violence Services: office 540-283-4813, hotline 540-580-0775
Supervised Visitation & Safe Exchange Services: TAP’s Sabrina’s Place, 540-777-3799
Advocacy for Children & Family Support Children’s Trust
PTSD: Veterans Affairs
VA Dept. of Medical Assistance Services: Virginia Navigator
For Veterans needing immediate help with PTSD, call 1-800-273-8255. Veterans press “1”.


Information for Roanoke City Residents
Information for Roanoke County Residents
Information for City of Salem Residents
Information for Botetourt County Residents
Information for Craig County Residents
Information for Franklin County Residents
Additional information for Franklin County residents


Commonwealth of Virginia Feeding Sites: Text “food” or “comida” to 877877 to learn more the nearest local feeding sites.
No Kid Hungry
Supplemental Nutrition Assistance Program (SNAP)
STEP, Inc. Solutions that Empower People: Food for Families
LEAP for Local Food
Virginia’s Blue Ridge Response to COVID-19 & Takeout Food Maps
Downtown Roanoke Restaurants Offering Takeout,Curbside,Pickup or Delivery Service


Craig County Public Schools
Franklin County Public Schools
Roanoke City Public Schools Hotline: (540) 853-1000
Roanoke County Public School Information
Roanoke County Meal Information
Salem City Schools
Ferrum College
Hollins University
Radford University COVID Updates
Roanoke College
Virginia Tech
Virginia Western Community College

 Childcare & Early Education

Smart2Start Single Entry Enrollment
VA Dept of Social Services Childcare Subsidy Program
Childcare Aware Resources for Essential Workers 1-866-KIDS TLC
COVID-19 Resources for Childcare
Keeping Children Healthy While School’s Out
Parent Guide to Resiliency
Psychology Today: Pandemic Toolkit for Parents


Blue Ridge Legal Services Tenants Rights Documents
Virginia Poverty Law Center Eviction Helpline: 1-833-NOEVICT
Rescue Mission
Roanoke Area Ministries
Samaritan Inn


AEP/Appalachian Power Payment Arrangements: 800-956-4237
Comcast Comprehensive COVID-19 Response
Cox Communications and Cox Connect2Compete
Roanoke Gas
Suburban Propane
Western Virginia Water Authority Customer Service: 540-853-5700
Energy Assistance
Virginia Public Free Wifi Hotspots


Virginia Employment Commission Unemployment Claims
Virginia Employment Commission, FAQs
Virginia Career Works, by appointment only
Goodwill Virtual Job Training Services
Department of Labor: Families First Coronavirus Response Act Employee Paid Leave Rights
COVID-19 & the Family Medical Leave Act
Virginia Risk Sharing Association: Employee Rights under the Families First Coronavirus Response Act
Consumer Financial Protection Bureau

Money Management

Virginia Department of the Treasury
IRS Economic Impact Payments
IRS Non-Filers Information on Stimulus Checks
Prioritizing Bills Tool


VA Dept of Health Template for Screening Employees for COVID-19:Daily Monitoring Log
Economic Injury Disaster Loan Application
Small Business Administration Paycheck Protection Program
Small Business Administration Express Bridge Loan Pilot Program
U.S.Chamber of Commerce Coronavirus Loans & Small Business GuideSmall Business Owners Guide to the Cares Act
Virginia Chamber of Commerce
Roanoke Regional Chamber of Commerce
Salem-Roanoke County Chamber of Commerce
Vinton Chamber of Commerce
Supporting Downtown Roanoke Businesses
Disaster Assistance Loan
Department of Labor: Families First Coronavirus Response Act Employer Paid Leave RequirementsPandemic Preparedness in the Workplace and the Americans with Disabilities Act
Considerations for Cancelling Gatherings from the Virginia Department of Health
Roanoke City COVID-19 Relief Loan Fund for Small Businesses
Shareable Google Document to Virus-Proof Your Business
COVID-19 in the Workplace, World Health Organization Video
COVID-19 Business Resource CenterTeleworkVA
COVID-19 & the Family Medical Leave ActICC-WHO Joint Statement: Unprecedented Private Sector Call to Action
Virginia’s Blue Ridge COVID-19 Response & Take-Out Food Maps
Small Business Development Center: Reopening Mask Friendly


Blue Ridge Legal Services: no walk-ins, online or phone only 1-866-534-5243
Roanoke City, Roanoke County, City of Salem State Courts Update
U.S. Department of Justice: COVID FRAUD
The Roanoke Times: Virginia Courts Extend Judicial Emergency Status into Late April
Weathering COVID Financial Fears by John Whitfield, Blue Ridge Legal Services
Consumer Financial Protection Bureau
Report Price Gouging: Office of the Attorney General, 800-552-9963,
Virginia Coronavirus Fraud Task Force
To report fraud, contact Virginia Coronavirus Fraud Coordinator,, 540-278-1494
To report fraudulent activity to the Virginia State Police, contact Virginia Fusion Center at
Federal Communications Commission COVID-19 Consumer Warnings & Safety Tips
FBI, 804-261-1044
Reach the Legal Aid Office nearest you: 1-866-LEGLAID,
Predatory Loan Helpline: 866-830-4501
Senior Legal Helpline: 844-802-5910
Virginia Poverty Law Center Eviction Helpline: 1-833-NOEVICT


CDC Resources for Travelers
Travel FAQ
CDC Travel Recommendations by Country
Virginia’s Blue Ridge COVID-19 Response
Virginia Public Wifi Hotspots
Multilingual COVID-19 Video Resources from Johns Hopkins Bloomberg School of Public Health


Nonprofit Roanoke’s COVID-19 Resource Page
For Nonprofits Requesting DIY Masks
NonProfit Quarterly Cutting through the Jargon: How the CARE Act Works for NonProfits
National Association of Nonprofits: Nonprofits & COVID-19
The Chronicle of Philanthropy: COVID-19 Coverage
Council on Foundations: COVID-19 Resource Fund
Community Foundation Serving Western Virginia


Virginia Department of Emergency Management website
Childcare for Essential Personnel: Smart2StartCoronavirus Response Resources for Local Leaders
Information for Veterans from the U.S. Dept. of Veterans Affairs
Governor Northam has declared a State of Emergency and additional measures to combat COVID-19.
Regional Joint Declaration of Emergency
World Health Organization
AARP information for Seniors
John Hopkins Center for Systems Science and Engineering Showing Real-Time Coronavirus Spread
American Chemistry Council Coronavirus-Fighting Product List
Reducing Stigma
Virginia Public Access Project COVID Dashboard
CDC: Use of Cloth Face Coverings to Help Slow the Spread of COVID-19


Roanoke Parks and Recreation Happiness Project
Child Mind Institute: Supporting Families During COVID-19
Metropolitan Opera Nightly Opera Stream
National Park Service: Virtual Tours
Smithsonian Virtual Tours: National Museum of Natural History
National Air & Space Museum Learning Resources